Develop their service offering - Divergent Insights

Develop their service offering

Develop their service offering

Business Situation:

 

  • Renowned preschool needed parent advice to develop on their offering for preschool combined with day care facility.

 

Finding Facts:

 

  • Identify parent needs and expectations from service.
  • Enlist activities which could ensure safety of the child for parents.
  • Add on services which can be offered to parents.
  • Comparative evaluation to develop a unique offering for client.

 

Solutions Suggested:

 

  • Feedback and acceptability of service by features exposed to parents.
  • Ways to fulfill latent needs of parents with complete transparency about processes.

 

Outcome:

 

  • Suggestion on types of services, safety measures, engagement points and pricing for the offering