Customer Intelligence Solutions | Customer Intelligence Services | Divergent Insights

CUSTOMER INTELLIGENCE

Customer Intelligence is about producing Insights into smart and useful customers, with the help of data gathered through multiple sources.

DATA DRIVEN INSIGHTS

Our Customer Intelligence solution is specifically designed to help our clients in achieving the best desired results. It is not just enough to have relevant data of the customers’ buying journey but it is important to have an in-depth analysis and deeper insights of such data.

Customer data and analysis is not everything

CUSTOMER INTELLIGENCE

Engaging with customers

Engaging with customers without any reference can put you in a bad state. Use of relevant data, recent analytics and in-depth insights can help you keep ahead in the leagues. We help our clients to not only have a right approach towards their customer journey but also become beneficial for business. Our Dive-In Panels can help you get the best results to help you engage with customers.

CUSTOMER JOURNEY

It is a first step towards your success. Understanding your customer’s journey is very important so that you know exactly what and where to start while interacting.

CUSTOMER EXPERIENCE

Real Time experience with your customer is evident for boost in your business. Adapt to and anticipate customer’s requirements to provide them with the perfect experience.

CUSTOMER ANALYTICS

Customer Data Analytics can provide you with better and deeper insights so that you can easily know your next step while targeting your customer to increase your ROI.

CUSTOMER ENHANCEMENT

Enhancing the support to your customers can help you to be in touch with them on a regular basis. It can help you in keeping your data refreshed in terms of their futuristic requirements.

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    OTHER SOLUTIONS

    MARKET INTELLIGENCE

    MARKET INTELLIGENCE

    Market Intelligence is collecting and processing data of a company’s external environment to make well informed decisions with the belief
    PRODUCT INTELLIGENCE

    PRODUCT INTELLIGENCE

    Product Intelligence is deep insights and analytics on a product as against their competitors, created after a successful product testing.
    EMOTIONAL INTELLIGENCE

    EMOTIONAL INTELLIGENCE

    Emotional Intelligence is the most powerful aspect while launching your new product. It needs to be supported with specialized skills
    COMPETITIVE INTELLIGENCE

    COMPETITIVE INTELLIGENCE

    Competitive Intelligence is about tracking, profiling and benchmarking of your product and comparing it with your competitor’s product.
    SOCIAL<br /> LISTENING

    SOCIAL
    LISTENING

    Social Listening is about uncovering the trends in social media through data gathered to drive smarter business decisions for your products.
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